Commissioning & Business Background
About Me
A Wealth of Experience
Hello, I am Jeanette Young. As the founder of Every Chat Matters Coaching, I bring a robust background in business ownership, growth, and exit strategies, coupled with public sector leadership experience at the Director level.
Nationally recognised for my leadership and dedication to making a meaningful impact, my companies and teams have received numerous prestigious awards. My journey spans from establishing businesses to driving large-scale transformations, underscoring my innovative and problem-solving skills.
I have substantial experience as a Commissioning Director, with a strong focus on strategic thinking and delivering outcomes that prioritise time, cost, quality, and results. My career includes roles in the public sector, health services, and private sector, showcasing my capability to lead and transform organisations effectively.
Should you require further information, please do not hesitate to contact me at 07876 347221 or via email at .
Professional Highlights
Homes & Services
Created, owned, and exited a network of children's homes and services for adults and the elderly.
Programme Leadership
Led complex programs from start to finish, impacting the lives of those served.
Business Transformation
Created business transformation in local government and the NHS, generating millions in savings and cost avoidance.
Empowered Colleagues
Empowered and mentored colleagues to achieve their best, enhancing team performance and success.
Improved Outcomes
Improved outcomes through partnerships, KPIs, and evidence-based approaches.
Transformative Change
Identified opportunities and convinced complex organisations and stakeholders to act for transformative changes.
Ready to Make a Change?
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My Recent Interim Roles and Projects
Held positions as Interim Directors of Commissioning within local governments, including Bournemouth, Christchurch and Poole Council, Birmingham City Council, and the London Borough of Lambeth.
Managed strategic commissioning and business change projects at Thurrock Council and Luton Borough Council.
Provided coaching to start-up social care businesses to facilitate their growth and success.
Consultancy on a range of projects from D2A, Supported Living and Children’s provision.
My Earlier Career
- Chief Executive at Little Islands – Children Homes (Feb 1994 – Sept 2007) I started this business and grew if so, I could eventually exit it with a large payout.
- Chief Executive at Belena Care & Belena Training (Jan 2010 – May 2014)
- I have worked for Apple, UK political party and worked in social care
Educational Background
- I have an MBA from Kingston University.
- I have a level 7 Post Graduate Diploma in Coaching & Leadership.
- I hold a Postgraduate Diploma in Marketing.
- Level 3 Diploma in Counselling, Mental Health First Aider and volunteer for the mental health charity Shout.
Get in Touch
Because every conversation counts – take the first step toward your future. Let’s chat and start your transformation today.